FAQ

Our shipping rates are dependent on which product is purchased and the quantity purchased. We will advise you of the shipping rate when you are enquiring about a product.

This is dependent on style and quantity of the order. Our general turnabout period is 4 weeks from the date of order confirmation.

We cannot refund or exchange bespoke garments after all approvals have been made. Please visit our returns page for more information.

We do not accept returns on bespoke items Returns are not accepted unless the product is faulty or does not meet the specifications agreed upon at the time of purchase. The product should be returned in its original condition within 14 days and we will refund you the cost of the goods in full provided no print or numbers or badges has been altered or applied & teamwear has not been worn. You can return your items by post; cost is borne by the buyer.

To request a refund, please email: return@trepaceteamwear.co.uk